Last updated: January 2026
Shenzhen Orisun Technology Co., Ltd. ("ORISUN", "we", "us") respects your privacy. This policy explains how we collect, use and protect your personal information when you visit this website or contact us, and the rights you have under the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and other applicable laws.
1. Information We Collect
- Contact details you provide when you email us, submit an inquiry or reach us on WhatsApp — name, company, email address, phone number and your requirements.
- Communication records of the emails and messages we exchange with you.
- Basic technical data recorded in server logs, such as IP address, browser type and visit time.
2. How We Use Information
- To reply to inquiries, provide quotations and samples;
- To deliver the product and technical documentation you request;
- To improve our website content and user experience;
- To comply with legal obligations and prevent misuse.
3. Legal Bases (GDPR)
We process your personal data mainly because it is necessary to perform a contract (handling your inquiry), based on our legitimate interests (improving the website and keeping it secure), or with your consent where applicable (for example, if you choose to subscribe to updates).
4. Cookies and Similar Technologies
This website does not use tracking cookies or cross-site advertising trackers by default. If we introduce analytics tools in the future, we will update this policy and obtain consent where required.
5. Sharing and Disclosure
We do not sell your personal information. We share the minimum necessary data only with service providers that help us operate (such as email delivery), or when disclosure is required by law.
6. International Data Transfers
ORISUN is located in Shenzhen, China. When you submit information from the EU/EEA or the United States, your data will be transferred to and processed in China. We apply appropriate safeguards (such as standard contractual clauses) to protect your information.
7. Data Retention
Inquiry and communication records are kept only as long as needed for business purposes and legal requirements, and are then deleted or anonymized.
8. Your Rights
- GDPR: you may access, correct, delete, restrict or object to the processing of your personal data, request data portability, and withdraw consent at any time.
- CCPA: California residents may request to know the categories of personal information collected, request deletion, and opt out of any "sale" or "sharing" of personal information (we do not sell personal information) — without discrimination for exercising these rights.
- To exercise any right, email sales@orisuntech.cn. We respond within 30 days.
9. Children
This website is intended for business customers and is not directed to children under 16. We do not knowingly collect their personal information.
10. Security
We apply reasonable technical and organizational measures to protect your personal information. However, no internet transmission is completely secure.
11. Changes and Contact
Updates to this policy will be published on this page. For any question about this policy or your personal data, contact sales@orisuntech.cn.